What to Do if Your Kaltura Media Recording Is Taking Too Long to Upload

Kaltura Instructor Guide

Kaltura is a media platform where yous and your students can create, store, and share multimedia content in Canvas. Features in Kaltura include the ability to tape, upload, publish, search, and embed media direct in one or multiple Sail courses. Kaltura also allows you to edit media, create shorter clips from existing media, and add together interactive quizzes to videos that can pass grades to Canvas.

Cost	Yep	Free.
Bandwidth	Fractional	High demand on internet connections.
Canvas Integration	Yes	Works within Canvas.
Privacy	Yes	Complies with FIPPA past default.
Similar UBC-Supported Tools	N	Kaltura is the only centrally-supported tool for storing and streaming videos. However, for recording and editing videos on your own computer, you tin can use Camtasia.

What can I use it for?

Y'all can apply Kaltura for adding multimedia to your course:

• Recording, storing, and streaming lectures, presentations, or other multimedia course content
• Creating interactive video quizzes to increment pupil engagement
• Embedding videos in Canvas assignments, quizzes, or announcements
• Adding airtight captioning and transcripts to videos

A note nigh Kaltura

If you employ "Educatee View" to test your course in Sail, you won't see Kaltura videos in your class content or in the "Media Gallery" grade repository. This absence does not mean the videos are unavailable to students; it is simply a technical quirk of the Canvas educatee view. If y'all wish to confirm the pupil view of your videos, please contact your Instructional Support Unit.

How are other faculty using Kaltura?

What do I need to use Kaltura?

A supported spider web browser

Many features of Kaltura run in your web browser and support using Chrome, Edge, Firefox, or Safari. For more information on which versions work, bank check the Kaltura supported browser page.

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The Kaltura Capture application

Although Kaltura has a web interface for many features, if you want to record media that runs longer than 10 minutes, you volition have to install the Kaltura Capture application on your computer.

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Audio/visual equipment

If you plan on recording yourself or your voice using Kaltura, you will demand a webcam and microphone. Nosotros recommend using either an external microphone or headphones with a microphone attached, to ensure expert audio quality.

Tips

• Media display with Kaltura is dependent on your internet connexion, among other factors. A faster connection will result in fewer delays or lag time in uploading, viewing, or managing videos.
• There are two main places y'all can upload and manage Kaltura videos:
  • In your Canvass grade, through the "My Media" personal media repository.
  • Through learning.video.ubc.ca, where you will also find any media yous uploaded in whatever Canvas class.
• Enrol in the UBC self-paced course on Using Kaltura in Canvas to become the full benefit of this tool guide, equally many resources linked in this guide are only available after you enrol.

How practice I use Kaltura?

Kaltura can exist used to tape video or audio through its web browser-based recorder (for videos under 10 minutes) or its desktop application. In one case you have recorded media to work with, y'all can upload, edit, add together quizzes and airtight-captioning to, publish, and embed your multimedia content in any Canvas course.

Click any bar beneath for instructions and tips for using Kaltura.

Expand All

Record media of under 10 minutes in your browser

The Kaltura Webcam Recorder is a web browser-based recorder that enables recording content without having to install additional software. This recorder should only be used for recordings under ten minutes made in not-Safari web browsers. Any recordings greater in length should be made using the Kaltura Capture application, as explained in the next accordion department.

1. Log in to your Sheet course, and click My Media in the Course Navigation. If you don't see this option:
   • Click Settings in the Form Navigation.
   • Click the Navigation tab.
   • Notice the "My Media" menu detail, click the options bill of fare (the iii vertical dots), and choose Enable.
   • Salvage your setting changes.
2. Click Add New and select Webcam Recorder from the list of options.
3. If this is your kickoff time using the recorder, your browser will ask you to select which camera and microphone you want to utilise.
4. Click the red record button to start recording, then click the white cease push button beside the recording timer to stop. After you click to record, you will have a 3-2nd countdown to prepare yourself before each recording begins.
5. Once you have stopped your recording, choose from three options:
   • Tape Again - By clicking this, the recording will exist discarded, and yous will be returned to the three-second countdown to redo the recording.
   • Use This - By clicking this, the recording will be uploaded to your "My Media" personal repository in Canvas, where you can add details such every bit championship, description, copyright permissions, and tags, then embed this recording in any Canvas course.
   • Download a Copy - By clicking this, you volition download a copy of the recording to your computer. Downloading a copy is useful if you want to edit the media outside of Kaltura (e.g., in Camtasia) before uploading a final version to Canvas.

Tips

• Proceed your webcam recordings brusk by breaking longer presentations into subsections. Considering browser-based recording tin exist impacted by the loss of internet connection, information technology'south better to record your video in smaller pieces, so you don't risk losing a large chunk of work with a little pause to your connectedness.
• You tin download and use the Chrome web browser, if y'all have problem with your browser when recording.

Tape media of any length in the Kaltura Capture application

Kaltura Capture is an application that enables longer and more versatile recordings. It can record from multiple sources, such as your computer screen and camera, or two screens. You will first install the application, then open up and utilise it to record media that is stored in your "My Media" personal repository in Canvas.

Install Kaltura Capture

• On Windows
• On Mac

1. Log in to your Canvas course, and clickMy Media in the Course Navigation. If you don't see this option:
   • Click Settings in the Grade Navigation.
   • Click the Navigation tab.
   • Find the "My Media" bill of fare item, click the options menu (i.e., the 3 vertical dots), and choose Enable.
   • Save your setting changes.
2. Click Add New and select Kaltura Capture from the list of options.
3. Nether "Using Kaltura Capture for the first fourth dimension?", selectDownload for Windows.
4. When the download is complete, open your File Explorer, go to your "Downloads" folder, and double-click theKaltura Capture installation file (i.e., KalturaCapture.msi).
5. Follow the Kaltura Capture setup magician to finish the installation.

1. Log in to your Canvas course, and clickMy Media in the Course Navigation. If you don't see this option:
   • Click Settings in the Course Navigation.
   • Click the Navigation tab.
   • Observe the "My Media" menu item, click the options menu (i.eastward., the three vertical dots), and choose Enable.
   • Save your setting changes.
2. Click Add New and select Kaltura Capture from the list of options.
3. Under "Using Kaltura Capture for the first time?", select Download for Mac and save the file.
4. When the download is complete, go to your "Downloads" folder, and double-click theKaltura Capture installation file (i.east., KalturaCapture.dmg).
5. When prompted, elevate and driblet theKaltura Capture icon onto the "Applications" folder.

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Use Kaltura Capture

1. Log in to your Canvas course, and clickMy Media in the Class Navigation.
2. Click Add New and select Kaltura Capture from the list of options.
3. If you've installed Kaltura Capture using the instructions to a higher place, information technology will open automatically. You may run into a popular-up from your browser asking you to ostend this activeness.
4. The Kaltura Capture toolbar will appear, with options for recording and managing your screen, camera, sound, and other settings. Click the red record button to start recording, the red pause button to pause, and the white end push button to end (you volition be asked to confirm that you would like to cease). Afterward you click to record, you will have a three-second countdown to prepare yourself earlier each recording begins.
5. Once you lot have stopped recording, you will exist directed to enter media information such equally the title, description, and tags.
6. Click Save and Upload to upload your recording to your "My Media" personal repository in Sheet. You volition encounter a pending status while the upload occurs and a successful upload bulletin when it is completed.
7. Back in your Sail course, click My Media to view the recording.

Tips

• If y'all view your recording shortly after uploading, the quality may seem poor, but this is likely because the media is still converting. Bank check back later to view the recording quality after the conversion is consummate.
• All Kaltura Capture recordings are stored in your computer's recordings directory. If you lot have not changed the default during installation, the recording directory tin be establish equally follows:
  • In Windows: Become to C:\Users\<username>\AppData\Local\Kaltura\Capture\
  • In Mac OS: Become to /Users/<username>/Library/Preferences/Kaltura/Capture/
• Uploading to Kaltura will happen in the groundwork, regardless of whether y'all are logged in to Canvas or recording another video. Later you save and upload your recording, you lot tin can beginning a new ane or log out of Canvass, and the recording will continue to upload until it is finished.
• Kaltura Capture will record whatsoever PowerPoint slides displayed during your recording with a mark chosen a "affiliate" in the recording. Recording PowerPoint slides in Kaltura with these chapters enables students to hands navigate through your video by jumping to a specific slide or even by searching for text in the slide.
• Yous can explore more than recording options for Kaltura by enrolling in the UBC self-paced course on Using Kaltura in Canvas and exploring the course'southward department on Kaltura Capture recording options.

Add and edit media in Canvas with Kaltura

Your "My Media" personal repository in Sheet is where you lot tin can view and manage all your media within Kaltura.

• Add media
• Edit media

Tips

• We recommend not embedding more than than ten media items on a unmarried Canvas page, as a higher amount will take as well much time to load.
• If you intend to publish your media to a course for students to view, you must beginning assign the appropriate copyright permissions to your media, either when y'all upload or edit:
  • With the permission of the copyright holder(due south) - Applies if yous have created the media, take the permission of the copyright holder, or are using a Creative Eatables license
  • The utilize of the materials falls inside the Fair Dealing Exception - Applies when media qualifies nether the Fair Dealing Exception
  • The material is in the Public Domain - Applies when the media is in the public domain (i.e., expired copyright or copyright has been waived)
  • Other - Applies for cases exterior the above uses that require additional caption
• Enrol in the UBC cocky-paced course on Using Kaltura in Canvas to explore more resources for adding and editing media in your "My Media" personal repository.

Create and edit interactive video quizzes with Kaltura

Adding Interactive Video Quizzes (IVQ) to Kaltura media lets yous embed quiz questions straight in your video. As students watch the video, the quiz questions volition announced at chosen points, stopping the video. After each question is answered, the video will continue. Kaltura IVQ can also pass outcomes to the Canvas gradebook, meaning students' answers to your video quizzes can automatically bear upon their form.

• Create a quiz
• Edit a quiz

1. Log in to your Canvas course and click My Media in the Grade Navigation.
2. Click Add together New and select Video Quiz from the list of options.
3. Click Select to the left of the media you want to create a quiz for, and this activeness will launch the Kaltura Editor with the quiz options loaded.
4. Play the video or click the lesser timeline where you would like to insert a question.
5. Click Add a Question on the media preview, and select the question type.
6. Follow the prompts to complete calculation the question, so click Save.
7. Echo this process for as many questions as you would like to add together.
8. Once you lot have added all quiz items, click Done.

1. Log in to your Sail course and click My Media in the Course Navigation.
2. Click Filters and check the box for "Quiz" to help filter to but your interactive video quizzes.
3. Click the edit pencil icon to the right of the quiz you wish to edit.
4. Select Launch Editor to the right of the player window. The Kaltura Editor will open and you can edit your quiz.
5. Click Done in the height correct when you are finished editing.

Tips

• Kaltura IVQ questions can use a diversity of formats: multiple choice (question with one correct answer), truthful/false, reflection bespeak (video pause with text), and open question (complimentary text answer).
• Kaltura IVQ also provides other options for how students can interact with questions, such as skipping questions, getting hints, and discovering the correct answers. You lot tin also have IVQ shuffle the lodge of answers each time the question is presented, to encourage learning, specially if students will re-watch the video.
• There is no limit on the number of questions you tin inquire per video, though we recommend that you lot place your final question close to the end. Placing the concluding question near the end helps continue students engaged until the video is completed.
• To laissez passer outcomes to the Canvas Gradebook from Kaltura, y'all must set up up Kaltura IVQ equally a Canvas assignment. For instructions, enrol in the UBC self-paced form on Using Kaltura in Canvas and view the using IVQ with the Sheet Gradebook instructions.
• Explore more resource for calculation interactivity to media in the Using Kaltura in Sheet course:
  • Using the interactive quizzes
  • Using video hotspots (clickable objects in a video)

Add captions to videos using Kaltura

You volition first request captioning be added to your Kaltura video, then you will be able to edit what is automatically generated by this request.

• Add initial captions
• Edit captions

1. Log in to your Canvas course and click My Media in the Class Navigation.
2. Click the championship of the media y'all wish to add captions to. A preview of your media will announced.
3. Below the media player, click Deportment and select Caption & Enrich.
4. Existing caption requests will be displayed kickoff. If no captions have been requested, you volition run across "No requests were found". To request captions, scroll to the form, verify the fields, and click Submit.
5. Once you submit the form, you will meet the condition of your request underneath the existing requests. The status will move from "Pending"to "Processing" before showing equally "Completed".
6. When your captioning is completed, you tin can view the captions and transcript for the media:
   • In the media player, click the CC icon to turn caption display on or off likewise as customize how captions are displayed. Annotation that these interactions are affecting your media histrion but, and students will be able to enable, disable, and customize captions on their own media players regardless of your settings.
   • Beneath the media histrion, click Show Transcript to view the transcript. To make this transcript bachelor to students, you will need to make sure the video is added to the "Media Gallery" class repository, as explained in the accordion beneath.

1. In one case you have had captions added, log in to your Canvas class and click My Media in the Course Navigation.
2. Click the championship of the media you lot wish to edit captions for.
3. Below the preview of the media, click Actions and select Caption & Enrich.
4. In the table of existing caption requests, click the pencil icon next to any caption to open the captions editor.
5. Make adjustments every bit needed:
   • To search and replace certain terms, use the search bar at the top to enter the original and replacement term, and so click Replace.
   • To alter the text in a caption, click the text you desire to modify and make the desired changes.
   • To edit the timing of a caption, click the start or end timestamp to the left of the caption and modify the fourth dimension.
   • To add a new explanation, hover over an existing caption and click the plus icon to add a new caption beneath it. The text is duplicated from the existing explanation, but tin be edited.
6. When yous are done editing, click Save and confirm your changes.

Tips

• You tin make lecture recordings more accessible to all students by adding closed captioning and providing transcripts. But do be aware that transcripts can exist copied or downloaded by anyone who has access to the media in the "Media Gallery" grade repository. If you have whatever questions or concerns about this, please contact us in the LT Hub.
• When a captioned video plays, the matching transcript text volition exist highlighted in the transcript window under the media player. Students tin besides jump to a department of the video past clicking the text in the transcript window.
• Kaltura automatically generates the text for your video using automobile captioning or automatic speech recognition (ASR), both of which are bachelor complimentary of charge for you to utilise. Merely both may as well crave some fine-tuning afterward generation.
• Know that, once you submit a asking for captioning, a copy of your media is temporarily placed on servers in the United States. The captioning of all media is performed on these servers. Afterwards the captions are sent to UBC'south Kaltura servers, the media copy and captions are automatically deleted from the U.S. servers.

Share media in your Canvas course using Kaltura

In Canvas, you can share media using Kaltura in 2 chief ways: by embedding the media within other course content (similar a page, assignment, or announcement) using the Rich Content Editor and/or by including the media in the "Media Gallery" course repository. The do good of embedding the media is being able to contextualize information technology with other content; the benefit of using "Media Gallery" is being able to give quick access to students, share transcripts (if added), and track metrics.

• Using the Rich Content Editor
• Using the Media Gallery

The Rich Content Editor in Canvas is a manner to add together content across patently text that can be styled and arranged effectually multimedia. You tin add together media from your "My Media" personal repository or from the "Media Gallery" course repository for whatsoever class in which you lot are an instructor. We recommend not embedding more than ten media items on a unmarried Sail page.

1. Log in to your Canvass course. In Canvas, any place that has a Rich Content Editor like a folio, assignment, or announcement tin can have a video embedded.
2. In any Rich Content Editor, click the Kaltura Media rainbow icon button.
3. Click Embed next to the item you lot would like to add together.
   • You can also upload new media, as described in the "Add and edit media in Canvas with Kaltura" piano accordion in a higher place.
4. The video will be placed in your content. Click Relieve.

Tips

• You will run across an error if you try to publish whatsoever media in your Canvas class without assigning a copyright permission in Kaltura first. Follow the edit link provided in the error message to update the media then try publishing again.
• Boosted features of the "Media Gallery" include the following: customizable playlists, enhanced media analytics (e.yard., number of plays and total and average times spent on videos), and engagement/contribution reports (i.east., who engaged with what content).
• You can accept students publish media to the "Media Gallery" grade repository to share with you and their peers, equally well as to receive feedback. Pupil contributions must be chastened, meaning that any media published to the "Media Gallery" by a student will not appear to other students until you approve it.
• Removing media from the "Media Gallery" course repository will not delete it from your "My Media" personal repository, provided y'all are the original uploader of the media.

Kaltura FAQ

Detect UBC-specific answers to frequently asked questions by clicking any bar below.

Kaltura is a preferred approach to sharing media in Sheet, because of its larger storage capacity than the storage available in Canvas itself. The table beneath outlines the media storage and file upload limits for Kaltura and Canvas. Media in this case includes both video and sound files.

	Kaltura	Canvas
File Storage	Unlimited	Note that the record/upload tool in Canvas's Rich Content Editor does not count towards the class or personal quota in Canvas, as these recordings are saved in the cloud. Per form space: 4GB Your personal space: 250MB
Upload Limit Per File: Class Content	5GB This upload limit allows for optimal arrangement performance. For course content files greater than 5GB, yous tin still contact us in the LT Hub for assistance with uploading.	500MB
Upload Limit Per File: Student Assignment Submissions	2GB For educatee assignments, please tell your students not upload files larger than 2GB, as every bit information technology will have too much time to convert the media, especially if in that location are a large number of uploads from the same course.	500MB

The following file types and formats can exist uploaded to Kaltura.

Blazon	Format
Media/Video	.qt, .mov, .mpg, .avi, .mp3, .wav, .mp4, .wma, .flv, .asf, .qt, .mov, .mpeg, .avi, .wmv, .m4v, .3gp, .jpg, .jpeg, .bmp; .png, .gif, .tif, .tiff
Audio	.flv, .asf, .wmv, .qt, .mov, .mpg, .avi, .mp3, .wav, . mp4, .wma, .3gp
Images	jpg, .jpeg, .bmp, .png, .gif, .tif, .tiff

"My Media" in Sheet is your personal media repository, where you tin can upload new media and manage whatsoever media that you have previously uploaded. The "Media Gallery" is a grade-level media repository that contains all media that has been published (i.e., made available) to anybody in that course. The "Media Gallery" may include media that you share, that is shared by your teaching team or, with your approval, that is shared by students in the course.

Aye. Embedding a video will non add it to the "Media Gallery" course repository.

Start, please note if you lot use "Educatee View" to examination your course in Canvass, you won't see Kaltura videos in your grade content or in the "Media Gallery" form repository. This absence does not hateful the videos are unavailable to students; it is simply a technical quirk of the Canvas student view. If y'all wish to confirm the student view of your videos, please contact your Instructional Back up Unit or contact us at the LT Hub.

If you are not in Canvas'due south "Student View", you lot may take to manage your browser cookie preferences. Some people set up their browsers to block all 3rd-party cookies for privacy reasons. This activity can result in Kaltura media non displaying as expected because in your Canvas course, cookies for Kaltura have to exist enabled for Kaltura to communicate with Sheet. Please refer to FAQ below for instructions on how to enable third-political party cookies.

If yous run across a blank page entirely when you lot go to the "Media Gallery" in Canvas, you may need to re-authorize Kaltura utilize in Canvas. To prompt this authorization, you tin clear your browser cache/history, close and re-open the browser, then endeavor accessing the "Media Gallery" again. Make sure to authorize Kaltura in the pop-up message that appears.

Sometimes you may desire to use media in a course where the original ownership rests with someone else. First, yous volition need to ensure that the copyright holder(s) of the media accept agreed to provide UBC with a non-sectional irrevocable license to utilize the media as function of UBC course materials. Then y'all can contact us at the LT Hub to help transfer authoritative ownership of the media from their Kaltura business relationship to yours. In taking on buying, you lot will accept full responsibility of the content and concur to attach to any copyright permissions previously assigned to the media.

Some people set up their browsers to block all third-party cookies for privacy reasons. This action can result in Kaltura media not displaying equally expected considering in your Canvass course, cookies for Kaltura have to be enabled for Kaltura to communicate with Canvas.

Depending on your browser, you may be able to enable third-party cookies for a specific site, rather than all sites. You can attempt the post-obit to resolve third-political party cookie issues.

Chrome

1. Open a new browser window and enter "chrome://settings/content/cookies" to access your cookie settings.
2. If a cookie-blocking selection is enabled, you lot can add the following sites under "Sites that can always utilize cookies":
   • canvas.ubc.ca
   • 113-canvas.kaf.it.ubc.ca
   • learning.video.ubc.ca
   • admin.video.ubc.ca

Firefox

1. Open a new browser window and log in to your Canvas course.
2. While in your Canvas course, look in the left corner of your website address bar, click the shield icon and toggle the switch to turn Enhanced Tracking Protection off for this site.
3. Refresh the page.

Safari
Safari blocks all third-party cookies past default, with no option to add together exceptions for specific sites.

1. Open a new browser window, and click Safari and select Preferences.
2. Click the Privacy icon at the top, and uncheque "Cake all cookies".

Kaltura converts all uploaded videos to UBC's standard formats. This conversion allows your video to be played on dissimilar devices (east.k., computers, iPads, mobile phones). In Canvas, Kaltura will catechumen your video to one, two, or three of the post-obit video formats, depending on the original quality of the video you accept uploaded:

• SD/small (640xauto @ 964 kbps)
• SD/Large (1024xauto @ 1628 kbps)
• HD/Minor (autox720 @ 2628 kbps)

Starting with higher-quality original video is recommended to ensure all the formats can be made and wait their best. If you plan to upload a screencast video to Kaltura, nosotros recommend setting your screencast recording software to export HD quality (at to the lowest degree 1280x720 @ 2628 kbps). If your video is beingness uploaded from a photographic camera or video creation software, we recommend setting the software to export a high-quality video (at least 1028x720 @ 2628 kbps).

After the video is uploaded, it goes through a conversion process where Kaltura creates versions of the video in UBC's standard formats.

In technical terms, Kaltura creates what is called a transcoding contour for the video, which can contain 1 or multiple "flavors", where each "flavor" is a file type readable on a specific device (due east.g., tablet, mobile phone, larger screen). The "flavour" file type is rendered based on the codec, frame size, and bitrate quality of the original video.

The expect time for uploading media tin vary based on a number of factors:

• The number media items that are currently existence processed in Kaltura (which is a shared service with BCNET institutions across the province)
• The length and quality of your video
• The robustness of your internet connectedness and bandwidth

To minimize wait times, endeavor the post-obit tips:

• Upload videos during non-superlative hours: The busiest times for Kaltura are usually betwixt 11 a.yard. - v p.thousand. (Mon-Fri). Uploading earlier 11 a.m. or after 5 p.chiliad. on weekdays or on weekends may be better.
• Minimize your video file size: Large video files accept longer to procedure. If your video files are greater than 2GB, attempt compressing them using a video transcoder application such every bit HandBrake before uploading them to Kaltura.

During the conversion procedure, you will see the lowest quality version of your video offset, while the higher quality versions are being converted. In one case the conversion process is complete, Kaltura volition deliver the all-time version to match your device and internet connection. Bank check back afterwards to view the recording quality after the conversion is complete.

Where tin I become more support with Kaltura?

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Source: https://lthub.ubc.ca/guides/kaltura-instructor-guide/

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